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FAQS

Can I make changes to my order?

Of course! Simply email us at support@stelrtech.com within 12 hours. Make sure to include your order number!

How can I pay for my order?

You can use Paypal or Credit Card upon checkout.

What payment methods do you accept?

We accept major debit cards and credit cards (American Express, Mastercard and Visa), and Paypal.

When I try to checkout, it says “A match of the Shipping Address City, State, and Postal Code failed.” What does that mean? Do you ship internationally? How long until my order is shipped?

We aim to have all orders out the door within 1-3 days. You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress. Please contact us at support@stelrtech.com if there is any question concerning the time to ship.

When Can I Expect My Delivery?

To offer the lowest possible price, we work directly with our manufacturers worldwide. All products will be shipped directly from the product’s country of origin. Usually you will receive your order in 1-4 weeks from date of purchase. Check the shipping policy for more details


Do You Have A Guarantee?

Yes we do! We offer a 30 Day Money-Back Guarantee from the date of delivery. Contact a  customer care specialist at support@stelrtech.com to talk about our 30-Day Money-Back Guarantee.

Still have questions? Email us anytime at support@stelrtech.com